Defra - Department for Environment, Food and Rural Affairs.

PEACH

PEACH

PEACH stands for the Procedure for Electronic Application for Certificates from the Horticultural Marketing Inspectorate. In order to access PEACH, you must have registered with the Government Gateway and then enrolled with the PEACH service. To do so please select the "Register and Enrol" link from the menu.

For technical assistance using PEACH contact the Peach Help Desk on 0345 6073224 (weekdays 07:00 to 22:00, Saturday 09:00 to 18:00, Sunday 09:00 to 14:00) and select option 1 for Government gateway issues and option 2 for all other queries. Send e-mail enquiries to both PEACHEnquiries@rpa.gov.uk and PEACHEnquiries@apha.gov.uk.

For queries on Plant Health regulated goods please call The Imports Helpdesk on 0300 100 0313 (06:00 to 24:00 every day) or e-mail phsi-importers@apha.gov.uk

Downtime notifications for Saturday 23rd Jan 2021
To allow for a code release, PEACH will be unavailable between 12.00-15.00 on Saturday 23rd January 2021. Due to the short length of this downtime manual handling procedures will not be in place. Where possible importers or their agents should aim to make applications either side of this downtime.

Peach system compatibility mode
We are aware of issues which regard enabling compatibility mode for the PEACH system. Please find instructions for this at the Microsoft Support Page.

Update to Chief work around for EU to GB
Due to a further technical complication, the CHIEF system has incorrectly routed some declarations of plant produce from the EU ‘Route 1’ due to the use of the ‘XW’ waiver. This issue has been corrected this afternoon, but if you have imported fresh produce from EU to GB that has been routed incorrectly for this reason, you will need to email the National Clearance Hub (NCH) on nch@hmrc.gov.uk with your Customs Entry number and the subject heading URGENT FRESH PRODUCE as the title to enable clearance of your consignment(s).

CHIEF workaround for plant produce requiring a phytosanitary certificate and or an HMI Certificate of Conformity
The CHIEF system is incorrectly flagging that some plant produce requires a phytosanitary certificate and or an HMI Certificate of Conformity, which is not currently the case. This issue is being remedied but in the meantime, if you are importing fresh produce from EU to GB that is flagged as requiring either a HMI Certificate of Conformity and / or a PHSI Phytosanitary Certificate you will need to submit the following information in your HMRC Customs Entry to enable clearance until further notice;

CHIEF is now accepting XW for both N002 (HMI Certificate of Conformity) and N851 (Phytosanitary Certificate) for Imports. GBCON EU Import will be required to be added to the coding for HMI purposes and for Plant Health purposes a country coding e.g FR (France) plus PHC EU Import will be required;

The CHIEF system will allow the following:
N002 XW GBCON EU Import
N851 XW FRPHC EU Import

CHIEF workaround for de-regulated plant produce from RoW to GB
The CHIEF system is incorrectly flagging that some plant produce requires a phytosanitary certificate which is not currently the case. This issue is being remedied but in the meantime, if you are importing fresh produce from RoW to GB that is flagged as requiring a PHSI Phytosanitary Certificate for de-regulated commodities, as of 01/01/2021, you will need to submit the following information in your HMRC Customs Entry to enable clearance until further notice.

CHIEF is now accepting XX for N851 (Phytosanitary Certificate) for Imports from RoW to GB. For Plant Health purposes a country coding e.g. PE (Peru) plus PHC de-regulated goods will be required.

The CHIEF system will allow the following:

N851 XX PEPHC de-regulated goods

Please note you will have to submit a JointHCG6i PEACH application for Citrus until further notice due to technical complications in ALVS.

Peach user guidance videos
Screen recording videos demonstrating how to do a peach application are available from these links. Plant Health EU import video. HMI Import video. HMI export video.

Registrations to PEACH
To allow us to ensure all registrations are confirmed in time for the end of December, if you need to register, please ensure your registration has been sent to us by 1700hrs on Thursday 24th December. If you have recently registered to PEACH and are awaiting confirmation of your registration, please be assured we are processing your registration and will confirm as soon as we are able - please avoid submitting duplicate requests for registration. If you have not received confirmation of your registration to the nominated email address on your registration form by 28.12.2020, please call the PEACH helpdesk on the number listed above.

Plant Health Charges
The review of import charges has been completed. There will be no change to existing fees until October 2022 but fees for imports from the EU have been set and will be implemented as from 1st April 2021. Full details can be found on the Plant Health Portal.

Accessing Government Gateway Services
What you need to know if you access Government Gateway on Windows XP, Windows Vista or older browsers such as Internet Explorer 6 or 7 from 1 April 2020 The access requirements are changing, please follow this link for more information.

Updated Plant Health Imports Guide
The updated imports guide is available on gov.uk. by following this link.

Citrus and Kiwi Fruit
will no longer be PHSI regulated from the 01/01/2021 so will move from the jointly regulated application list on PEACH to the HMI only list.

Updated: 22 January 2021